Dear customer, ‘vistu’ is a registered Brand, and https://vistu.co.in/, which is our website is one of its services for you. We have our Terms of use for services provided by us. By visiting or using https://vistu.co.in/ you agree to the Terms of use and Privacy Policy of https://vistu.co.in/. We may modify our Terms and Privacy Policy from time to time, without any prior intimation to you. All the services provided to you by https://vistu.co.in/, are subject to the following Terms and Conditions. These Terms are a binding contract between https://vistu.co.in/ and ‘you’.
Minimum Age to use https://vistu.co.in/
This site contains some age-restricted content, so you must be 18 years old or above. If anyone who is not 18 years old and wishes to use https://vistu.co.in/, must do so in presence of, or take permission from, their parents or legal guardians.
Customer Support
We provide customer support for free, however, we are not obliged to do so. Our customer support is not part of our service. It is only associated with our website https://vistu.co.in/ to help our customers. We will provide customer support if our customers face any problem which is related to the services of https://vistu.co.in/ only. No customer support will be provided to the customer who misbehaves with our support staff. Also, we hold the right to cancel His / Her account on https://vistu.co.in/ permanently.
Our Product Inventory: Sourced from Faridabad and Jaipur
Discover the finest products in our inventory, carefully sourced from the vibrant cities of Faridabad and Jaipur. These two cities are renowned for their rich heritage, craftsmanship, and manufacturing expertise. We take pride in curating a diverse range of products that showcase the talent and artistry of these regions.
local inventory
We have local inventory, we make every effort to ensure that the products listed on our website are available for purchase through our local inventory. However, availability may vary based on demand, seasonal changes, and unforeseen circumstances.
Drop Shipping Model
This is not a dropshipping model
Service delivery Timeline
At Vistu, we understand the importance of prompt and reliable service delivery. Our commitment to providing you with your ordered products is reflected in our service delivery timeline.
- Standard Delivery (4-6 Days): For most orders, we offer a standard delivery option with an estimated delivery time of 4-6 business days. This ensures that you receive your products quickly and efficiently.
- Extended Delivery (Up to 20 Days): In some cases, especially for custom or made-to-order items, or for deliveries to more remote areas, we offer an extended delivery option. This allows us to take the necessary time to ensure that your product is crafted, packaged, and delivered with the utmost care.
Product Information Accuracy
Each product on https://vistu.co.in/ which is available for sale is provided with its relevant information. We do not guarantee the accuracy of this information. We hold the right to modify this information without any prior intimation to you.
Orders
We hold the right to cancel any order if we feel it necessary at any point of time with or without any reason, however, we will notify you about the cancellation. If any product is not available within 15 days of placement of your order then your order gets cancelled automatically about which you will be notified on your registered email address. If we charged your credit/debit card prior to cancellation, we will refund the amount to your bank account.
Data and Privacy
We are very strict and alert for the security of any kind of Data of our customers and we also respect and care about the privacy of our customers. We use all the required security measures to protect our customer’s data online. We make sure that any kind of exchange of data on our website is encrypted. We do not share or sell any information of our customers to any third party.
We do not send any kind of promotional emails to our customers unless they have not subscribed for the same. However, we send only important notification emails to our customers when required. Our customers are free to subscribe or unsubscribe to our newsletters or promotional emails any time they want.
Delivery of Products, Loses, Return, and Refund
We want our customers to understand that we are partially responsible for the delivery time or the condition of goods. We provide the quality of packing for the product to ensure its protection from any nominal damage. We keep an estimate of 15 working days to deliver you any product via courier services. However, this time may exceed. If the delivery time exceeds we will notify you about the same.
Our customers need to make sure that the packing of the product is not damaged in any way at the time our customers receive it from the delivery person. If our customer finds any kind of damage to the packing of the product they can simply return it at the same time.
Return and Refund or Replacement of any product is only possible in the following cases:
Some sort of damage is found in the product.
Imperfect size of the product.
Delivery of wrong product.
It must be under a replacement warranty period which is of 15 days.
Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Madhya Pradesh, Bharat (India), regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Madhya Pradesh courts located in Bharat ( India ) county, Madhya Pradesh, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that the venue is proper in those courts.